$ICON / arrow-right Copy Created with Sketch. $ICON / arrow-right Created with Sketch. empty copy 2 Created with Sketch. empty copy Created with Sketch. Path Created with Sketch. Path Created with Sketch. Path Created with Sketch. Path Created with Sketch. Path Created with Sketch. coily curly Stroke 374 + Stroke 376 Created with Sketch. Rectangle Copy 2 Created with Sketch. Shape Created with Sketch. Path Created with Sketch. 11610D1B-1B2D-4061-B19F-68FD2CBA77B4 Created with sketchtool. Shape Created with Sketch. C300AD0C-B33D-419B-970E-FEF62953F133 Created with sketchtool. straight user Created with Sketch. wavy

FAQ

In store availability
TPH by TARAJI is available at your local Target store.

Where can I email for customer service?
info@tphbytaraji.com.

Are products available in international markets?
Not yet; but check back soon!

Where is your product made?
We proudly make our products in the USA.

Are your products cruelty free?
Yes!

Are your products gluten free?
Yes!

Are your products safe for what kinds of hair? Weaves, clip ins, color treated, etc?
Our products are safe for all hair types!

Where can I find ingredients for the products?
The ingredients are listed on each product page and also on the back of the bottle.

Are your bottles recyclable?

Recyclable

The following TPH By Taraji bottles and jars are recyclable. These containers should be disposed of according to local regulations:

   ● Honey Fresh

   ● Serene Queen

   ● Hustle & Co

   ● Make it Rain

   ● Hot Commodity

   ● The Guardian

   ● Ride or Die

   ● Never Salty

   ● Real Love

   ● Smooth Attitude

   ● Master Cleanse

   ● Mint Condition

   ● Ultra Chill

   ● After Dark

   ● Mother Earth

   ● Tough Cookie

The following caps and tops are recyclable and should be recycled according to local regulations.

   ● Glow Up

   ● Slick

   ● Master Cleanse

   ● Mint Condition

   ● Ultra Chill

    Not Recyclable

    The following TPH By Taraji bottles are not recyclable:

       ● Glow Up

       ● Slick

    The following containers have pumps, caps or tops that are not recyclable. Please remove cap from bottle and dispose of in the trash Hot Commodity

       ● The Guardian

       ● Ride or Die

       ● Real Love

       ● Smooth Attitude

       ● After Dark

       ● Mother Earth

       ● Tough Cookie

    Payment Options

    We accept Visa, MasterCard, American Express, Discover, and Apple Pay. We do not accept CODs, personal checks or money orders. The charge on your credit card statement will reflect a charge from Maesa Ecommerce Inc.

    Payment Authorization and Security

    All purchases are subject to bank authorization prior to processing. Your credit card will be charged as soon as your order is accepted and processed. Only authorized purchases will be processed and shipped. Additionally, TPH by TARAJI is committed to safeguarding its customer’s payment information (see Section 3 of our Privacy Policy below).

    Sales Tax

    We are required by law to collect state sales tax on orders being shipped to the following states - AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KS, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NC, ND, NY, OK, PA, TN, TX, VA, VT, WV, and WI. Sales tax will be assessed on the total purchase.

    Order Confirmation

    After an order is placed, an order confirmation email is sent to the email address provided by the customer during order placement. The order confirmation email includes the order number and all of the order details. A shipment confirmation email is sent once the order ships from the fulfillment center. The shipment confirmation email includes the shipping tracking number and all of the order details.

    Order Processing

    Orders are typically processed within two to three business days, Monday through Friday, excluding holidays.

    Please note that during peak promotions, there may be additional time needed for order processing. 

    Order Status

    Please log on to your account to access your order status. To track your order, click on the tracking number.

    Returns/Exchanges

    Your satisfaction is a top priority for us. We will gladly replace any item that you order from www.tphbytaraji.com that you received in damaged condition. Please contact info@tphbytaraji.com within 7 days of delivery for your claim to be recognized. We do not offer returns or exchanges for any other reason.

    If damage occurred to the item(s) in your shipment, please retain the box, the packing materials and the items inside and contact us immediately at info@tphbytaraji.com.

    Canceling an Order

    Orders cannot be cancelled after they are placed.  We apologize for this inconvenience and look forward to finding a solution for this.  

    Shipping

    Contiguous United States, AK and HI addresses. We do not ship to P.O. Boxes. TPH by TARAJI is currently unable to accept orders shipping to destinations outside of the United States. We apologize for any inconvenience.

    Standard ground shipping for orders $40.00 and over - FREE

    Ground shipping for orders under $40.00 - $8.99

    Please allow 7-10 business days for your order to arrive.

    Promotion Codes

    You must be logged into your account to apply an applicable promo code to your order during checkout and receive the current promotion benefit. You may enter only one applicable promo code per order. Promo codes cannot be added to an order after it has been placed. Promotion codes only apply to items specified within the promotion & cannot be combined with any other offers. Promotion codes cannot be applied to previous placed orders. 

    Product Bundles are excluded from additional promotions & discounts.

    Please use the e-mail signup form on the bottom of any page on the Site. You will then receive all current information about our new products and any current promotions!

    Account

    To register and create your TPH by TARAJI account click here.

    Hair Cameleons will receive: Exclusive Offers, New Product News, Invitations to Special Events

    Corporate Info

    Access the TPH by TARAJI Store Locator here